Book the cold chain first
Cool storage is arranged before the cargo moves, not requested when it lands. We place it with the specialist facility that matches your temperature range and expected dwell.
Specialized cargo · Perishables
Cargo with a clock on it.
Flowers, produce, seafood, pharmaceuticals and plants through Miami — the busiest perishables gateway in the United States. Cool storage arranged with specialist facilities and managed by us throughout.
MIA Perishables gateway
COOL Partner facilities
USDA/FDA Filings
AIR/OCEAN Both modes
The problem
The cargo doesn't wait for the paperwork.
Perishable freight fails in the gaps. It sits on a hot ramp because nobody arranged cool storage for the four hours between arrival and clearance. It's held for a USDA inspection nobody filed for. It clears late on a Friday and spends the weekend at ambient.
None of those are transport failures. They're coordination failures. The freight was fine; the handoffs weren't. That's the part we own.
What we do
The gaps are where we work.
01
02
File ahead of arrival
FDA, USDA and APHIS requirements identified at booking and filed pre-arrival. If your commodity needs a permit you don't have, you find out before you buy, not at the border.
03
Clear on arrival
The entry is ready when the aircraft or vessel is, so the cargo isn't sitting warm while paperwork gets typed. We use the broker in our network with the right agency experience for your commodity.
04
Watch the calendar
We won't route a temperature-sensitive shipment into a Friday arrival without telling you what the weekend exposure looks like and what it costs to avoid it.
05
One counterpart
The cool facility, the trucker and the broker are our problem to coordinate. You deal with us, and we stay accountable for the partners we choose.
06
Move it out fast
Onward delivery booked against the clearance time, so the cargo leaves as soon as it's released rather than waiting for a truck to be found.
Tell us early
What changes the plan.
- Commodity and origin country — drives which agency has jurisdiction
- Required temperature range — and the tolerance either side
- Shelf life on arrival — how much clock you have left
- Permits already held — or that you think you need
- Packaging — gel, dry ice, active reefer, insulated
- Arrival window — and whether a weekend is acceptable
Dry ice is a dangerous good by air and must be declared. Tell us at booking, not at the airport.
Send us the commodity before you send the cargo.
Tell us what it is, where it's coming from and what temperature it needs. We'll come back with the routing, the agency requirements and the cost — before you commit to a purchase date.