Find the departure first
We work backwards from the next flight with both a seat and a realistic connection, then decide whether collection is feasible against it. The flight sets the plan.
Specialized cargo · Hand carry
Someone books a seat and flies with it.
Onboard courier for cargo that genuinely cannot wait or cannot leave someone's hands. Hand to hand from your door to theirs, on the next departure with a seat on it.
OBC Onboard courier
NEXT FLIGHT Departure
HAND TO HAND Custody
24/7 Ops line
The problem
Some cargo can't be put in a system.
Express freight is fast until it isn't. It moves between hubs, sits overnight for a sort, gets held for a document, and travels alongside everything else. For a production line stoppage, a clinical trial sample, a certification document or an irreplaceable prototype, "usually next day" isn't an answer.
A hand carry removes the system. One person, one seat, continuous custody, and no sort facility anywhere in the chain.
What we do
The fastest legal way to move something.
01
02
Collect in person
The courier collects from your site. No drop-off, no depot, no handover to a network — custody starts at your door.
03
Continuous custody
The item stays with the courier through check-in, security and the flight. Nothing is checked into a hold unless you've agreed to it.
04
Clear on landing
Customs entry prepared in advance so the courier walks through rather than waits. We line up the broker before the flight departs, not after it lands.
05
Deliver to a named person
Hand to hand, to the individual you nominate, with signature and time recorded. Not to a mailroom.
06
Tracked by human
You get position updates from the person carrying it, not from a scan event. If a connection breaks, you know before the aircraft lands.
Before we book
What determines whether this works.
- Collection address and readiness time — when is it actually in hand
- Delivery address and the named recipient
- Weight and dimensions — cabin, checked, or neither
- Value and contents — for customs and insurance
- Dangerous goods — lithium batteries in particular
- Visa requirements — for the destination the courier is entering
Visas and dangerous goods are what kill hand carries. Both are knowable in the first ten minutes, so we check them first.
If it has to be there, call.
Hand carry is decided in minutes, not quoted in days. Tell us what it is, where it starts and where it has to be.
+1 (786) 399-5642+1 (786) 399-5642
24 hours · sales@iexlog.com